Last updated: March 23, 2025
At Mosaic Hub Steamworks, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: When you book a service, request a quote, or contact us, we may collect personal information such as your name, email address, phone number, address, and payment details.
- Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site. This data is collected using cookies and similar technologies (see our Cookie Policy for more details).
- Payment Information: When you make a payment through our website, we use Stripe to process your payment. We do not store your payment details on our servers; Stripe handles all payment processing securely.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your bookings, send confirmations, and communicate with you about your requests.
- To Improve Our Website: To analyze usage data and improve the functionality and user experience of our website.
- To Communicate: To send you updates, promotional offers, or respond to your inquiries. You can opt out of marketing communications at any time.
- For Legal Compliance: To comply with legal obligations, such as tax reporting or responding to legal requests.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party providers like Stripe for payment processing, or email service providers for sending communications.
- Legal Authorities: If required by law or to protect our rights, we may disclose your information to legal authorities or in response to a court order.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of marketing communications or the use of non-essential cookies (see our Cookie Policy).
To exercise these rights, please contact us at support@mosaichub.site.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites, such as Stripe for payment processing. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@mosaichub.site
Phone: (02)9099 5657